In 2014, personnel turnover and other factors led the University of North Texas Libraries to re-purpose staffing to process gift items. None of the new personnel had experience in evaluating gifts. As the reassigned personnel began its work, it became clear that intensive training and a reevaluation of procedures was necessary for effective processing of these materials. This session will look at the issues that arose and the solutions that emerged from the reevaluation. Told from the perspective of the new gifts coordinator, this session will present a case study that will provide attendees with examples they can implement and avoid as they evaluate their own gift policies. Attendees will also be asked to share some of their own experiences in dealing with gift processing in their libraries.
